Ramses Martinez
Office & Sales Manager15 years in insurance · Team training and customer guidance
For 28 years, our agency has helped North Texas neighbors protect what matters with honest guidance, steady follow-through, and a personal touch.
LUTCF · MBAAfter a career in community banking, Hugo opened his first insurance office in September 1997. His goal was simple: help people make informed decisions and build a team that treats customers like neighbors.
That team has grown to two offices and 5,200 clients, with experienced professionals who bring years of service to every conversation. Hugo’s commitment reaches beyond insurance through local schools, Young Life, church activities, and the Hebron High School Band Booster community.
“We still shake hands and look you in the eye.”
Long tenure means familiar faces, practical knowledge, and relationships that grow through life’s changes.
15 years in insurance · Team training and customer guidance
30 years in insurance · Home and auto coverage
Community-focused service since 2017
8 years with the agency · Customer care
Open Monday through Friday, 9:00 AM–5:30 PM Central Time.
In downtown Grand Prairie, just southwest of the new fire station.
Near the southwest corner of Josey Lane and the George Bush Turnpike.